Business Fibre

Fibre internet connections are made up of fibre optic cables which offer some of the fastest broadband speeds available. Unlike copper cables used for standard ADSL broadband, fibre optic cables use thin strands of glass to transmit information at the speed of light.

Fibre creates a faster and more reliable connection than traditional broadband, allowing you to achieve download speeds of up to 76Mbps.

These days a very high percentage of businesses can get Fibre - use our availability checker to see what services are available, and the anticipated speed for your line.

You should experience little or no downtime during the switchover. We will keep you up to date with the latest progress and let you know when and if you're going to be offline. This shouldn't be more than a couple of hours on the day of the switchover.

If you're currently with Virgin you will have a new line installation and a new landline number.

With our Simply and Complete packages, we switch your internet and line rental to TalkTalk Business, so you'll only get one bill each month.

You will probably be charged a cancellation fee by your current provider for leaving your contract. You might decide to leave regardless, as the cost of this fee will be quickly offset by the savings on our unbeatable broadband packages. Please consult the terms and conditions of your contract when leaving your current provider.

For £5.00/month, you get 500 call minutes to our top-rated countries, ideal if you spend over 12 minutes a day calling international destinations.

Countries covered with the International Builder

Europe: Austria, Belgium, Canary Islands, Denmark, France, Germany, Greece, Ireland, Isle of Man, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland

Asia-Pacific: Australia, China, New Zealand, Singapore North America: Canada, USA.

Our full Business Fibre pricing can be viewed here: Price List

Please see our terms and conditions for full details including terms of use.

If the contract is terminated within the minimum term charges may apply as stated in the standard terms and conditions.

If you take any of our additional Builders, separate terms and conditions apply. All of our bundle minutes will be charged at standard rates.

• Broadband speed is subject to a line test and factors including, but not limited to, local availability and distance from the exchange

• Unlimited calls refers to 01, 02, 03 landline numbers and 07 UK mobile numbers only (excludes calls to Channel Islands, dial-up internet, internet access, premium rate & revenue share numbers)

• Up to 2 business premise moves within a 12-month period are allowed free of charge with our 'Complete' packages

• Free calling features with our 'Complete' packages are Call Waiting, Caller Display, Multi Calling Threeway

• Caller Display is free on all 'Simply Packages'

• Subscriber Call Forward only

• Static IP addresses are available upon request

• Free standard new line installation is available to all new 'Simply' or 'Complete' package customers on our network

• Discounts are available on new installs and upgrades only and are subject to availability and survey. Discount applies to Complete Fibre only and is priced at £32.95per month, for the duration of the contract and subject to a two-year minimum contract term and low cost areas (on-net). After the minimum term, prices return to standard pricing.

If, in order to provide your service, it involves non-standard engineering work such as work on internal trunking & tray work, breaking through walls, additional poles, ducts and cables etc. it may not be possible to provide free line installation and may mean that we are not able to provide you with a service at all.

**Subject to site survey.

The Business Broadband Speeds Code of Practice has been introduced by Ofcom to provide customers purchasing standard business broadband services with transparent and accurate information on their broadband speeds.

At TalkTalk, we believe it’s right and fair to inform customers of the speeds they can expect to receive before they sign up to our services, which is why we provide estimated broadband speeds to you at point of sale, including your Minimum Guaranteed Speed.

We also know it’s vital to deliver these speeds consistently, so if your download speed falls below the Minimum Guaranteed Speed and cannot be rectified within 30 days of reporting the issue, you have the right to exit your contract without termination penalty.

We’re proud to have been amongst the first internet service providers in the UK to have signed up to Business Broadband Speeds Code of Practice and believe this reflects our ongoing commitment to delivering for our customers.

If you would like more about the Business Broadband Code please visit: https://www.ofcom.org.uk/phones-telecoms-and-internet/information-for-industry/codes-of-practice

The code applies to customers taking new TalkTalk Business broadband services, home moves or upgrades and is effective from 30th September 2016. Prior to this date, Minimum Guaranteed Speeds will not have been recorded at point of sale, so we are unable to offer the right to exit. However, we will endeavour to provide you with the best possible speeds for your line. If you are unhappy with the speeds you are receiving at any time, please call our Customer Services team on 0800 083 3003, who will be happy to investigate.