1.1 This website terms of use covers TalkTalk Business Direct Limited (trading as "TalkTalk Business") registered at Soapworks, Ordsall Lane, Salford, M5 3TT.

1.2 TalkTalk Business has three sales channels which are aligned to the size of customers’ business being small (up to 20 employees), large (20+ employees) and wholesale (for channel partners). TalkTalk Business has been serving businesses for over 15 years and has over 100,000 customers.

2.1 Your access to this site is also subject to our Terms and Conditions, which can be found at www.talktalkbusiness.co.uk/legal. If and to the extent that there is a conflict between the terms of contract you have signed with us ("Your Contract") and the Terms and Conditions, the terms of Your Contract shall prevail.

3.1 You may access our site as a registered user (either as an existing customer or if We have granted you temporary access) or as a guest.

3.2 While Your Contract is in force, you have a right to access and use this website to the extent necessary to give us instructions in relation to the services you receive or wish to receive from us, being services which are the subject of this site.

3.3 Access to our site is permitted on a temporary basis, and We reserve the right to withdraw or amend the service We provide on our site without notice (see below). We will use reasonable endeavours to restore service if our site is unavailable at any time or for any period.

3.4 When using our site, you must comply with the provisions of our Fair Use Policy

3.5 You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

3.6 Our site is accessed through the internet which is a public system over which We have no control. It is therefore your duty to ensure that any computer or other device you use to access our site is free from and adequately protected against acquiring spyware, computer viruses and other invasive, destructive or disruptive components.

3.7 You must immediately notify us if the site is not working properly.

4.1 If you choose, or we provide you with, a username and password to you in order to allow you access to this website you must treat this information as confidential and you must not disclose it to any third party without our express permission.

4.2 You are responsible for protecting your password and for any authorised or unauthorised use made of your username and/or password.

4.3 You will only be given access to this website if you use the username and password allocated in accordance with our instructions from time to time.

4.4 It is your responsibility to give the username and password only to your employees who have authority to access the information on this website on your behalf.

4.5 In the event access to this website becomes compromised, you will assist in the tracking and/or expulsion of the offender from access to this website to the extent We find reasonable at our sole and absolute discretion.

4.6 We shall be entitled but not obliged to prompt the user to change the password from time to time.

4.7 Your authorised signatory shall notify us in writing if you require us to delete a username and/or password and/or change any permissions associated with that username and/or password subject to any standard charges We may have from time to time.

4.8 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use.

5.1 We will only accept instructions from you where access to our site appears to have been obtained using the appropriate username and password in accordance with our instructions.

5.2 We shall be under no obligation to check the authenticity of your instructions or the authority of any person or persons giving them.

5.3 If you request us to cancel or modify an instruction, We will make reasonable efforts to comply with your request. However, We are not liable for any failure to cancel or modify the instruction if such request is received at a time or under circumstances that render us unable to comply with your request.

6.1 We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

6.2 You may print off one copy, and you may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

6.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

6.4 Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

6.5 You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

6.6 If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.