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READY TO GET CONNECTED?

Just follow the steps below. The instructions for a master phone socket or a pre-filtered phone socket are for Business Broadband or Business Fibre connections. If you have a Business Full Fibre connection, follow the instructions for full fibre.

HOW OUR HUB CAN BENEFIT YOU

Let's take a look at how our Business Wi-Fi Hub 3 can help empower your business.

    FAQs

    • To set up Business Wi-Fi Hub 2, please follow the instructions here.

      1. Amber (flashing - once a second) – Business Wi-Fi Hub 3 is booting up

      2. Amber (flashing - twice a second) – Business Wi-Fi Hub 3 is synchronising

      3. Amber/white (flashing) – Business Wi-Fi Hub 3 is synchronised and is connecting to the Internet

      4. White (solid) – Business Wi-Fi Hub 3 is booted and connected to the Internet

    • If you experience a red light (flashing – four times a second), Business Wi-Fi Hub 3 has corrupt firmware and cannot launch. Please contact the TalkTalk Business helpdesk on 0800 083 3003. If you experience an amber light (solid), the Internet connection has failed. If this error persists after several restarts contact the TalkTalk Business helpdesk on 0800 083 3003.

      1. In your preferred browser type 192.168.1.1 as the destination address

      2. At the login screen enter the admin details (the original details are printed on the back of the device)

      3. Select either of the cog icons next to Band 1 (2.4 Ghz) or Band 2 (5Ghz)

      4. Change the SSID as appropriate including the password and required security preferences (there is a limit of 32 characters for the SSID name)

      5. Remember to make sure that details for the 2.4Ghz and 5Ghz SSIDs are aligned

      6. When complete select 'Apply'

      1. In your preferred browser type 192.168.1.1 as the destination address

      2. At the login screen enter the admin details (the original details are printed on the back of the device)

      3. In the Guest Wi-Fi Section select either of the cog icons next to Band 1 (2.4 Ghz) or Band 2 (5Ghz)

      4. Select 'Enable Wireless' for 2.4Ghz and 5Ghz

      5. Change the SSID as appropriate, including the password and required security preferences (there is a limit of 32 characters for the SSID name)

      6. Remember to make sure that details for the 2.4Ghz and 5Ghz SSIDs are aligned

      7. When complete select 'Apply'

      1. In your preferred browser type 192.168.1.1 as the destination address

      2. At the login screen enter the admin details (the original details are printed on the back of the device)

      3. Select either of the cog icons next to Band 1 (2.4 Ghz) or Band 2 (5Ghz) or against the equivalent Guest Wi-Fi bands

      4. Check that Wireless is enabled and that SSID is visible (if not trying to hide it)

      Note: the Wi-Fi button is the top button on the side of the Hub. It's possible to accidently disable the Wi-Fi by pushing the button underneath the power button on the Hub. Re-pushing the button may restore the Wi-Fi, or alternatively, use the steps above.

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