Digital transformation starts with unified communications


How’s your digital transformation going? As more and more organisations adopt a range of increasingly flexible working models to accommodate the ‘new normal’, chances are you’re relying on more digital tools and services than ever.

It’s never been more important to have the right infrastructure to keep your people connected, collaborating and delivering fantastic experiences to your customers. Sounds difficult, but it doesn’t have to be…

The future is Unified Communication

It’s undeniable that the pandemic accelerated the widespread use of Unified Communication (UC). But in the years since, as the planet settled back into something resembling ‘normal’, the business world has gotten used to the benefits of UC and doesn’t want to let go. Clearly this no flash in the pan – UC has become essential and it’s here to stay.

Hybrid working is the new normal

Workers have a taste for remote work and businesses can see the benefits too. A hybrid model – where employees spend some of the working week at home and some in the office – has proved popular. This system helps promote a healthy work/life balance while offering businesses the opportunity to expand their talent pool across the country.

Subscription = stability

The pay-as-you-go model of UCaaS (Unified Communications as a Service) means you don’t need to buy, house and maintain expensive equipment. This makes it a brilliant option for organisations looking to modernise while avoiding significant CapEx spending, as well as making budgeting easy and avoiding big up-front expenses.

Cloud has proved its worth

Cloud services proved invaluable during the pandemic and the direction of travel is set. Moving core services to the cloud to reduce the costs and complexity of your IT stack will be a major part of digital transition over the next few years.

2025 ISDN switch off is fast approaching

Communications are an obvious place to start your digital transformation journey because at over the next two years. As legacy connectivity solutions are retired, every business will have to transition to all-IP telephony.

UCaaS is simple, affordable and ideal for any organisation

UCaaS is a communication and collaboration solution, which is built bespoke for your organisation. It brings a full suite of powerful tools together in one highly integrated package, on a simple subscription payment service, allowing you to take control of your communications and your budget.

In other words, UCaaS is a UC solution that’s entirely on trend. It future proofs your organisation in terms of mobility, digital transformation, cost-effectiveness and the ISDN switch off.

And what’s more, it offers powerful call handling features as standard and can be used on any device. It brings teams together to collaborate and integrates with a complete range of popular productivity applications. It’s easy to use, easy to manage and highly secure.

TalkTalk Business is your digital transformation partner

TalkTalk Business has a longstanding relationship with Mitel, the global leader for Enterprise communication and is proud to be a Mitel Platinum Partner.

TalkTalk Business is the ideal choice for any business looking to transition to an industry-leading cloud-based UC. We’ll provide a bespoke solution that includes everything you need, and is fully integrated with your other systems, giving you the data, insight and easy collaboration that makes business more efficient.

We’ll then manage your system remotely, making sure it’s always secure, updated and giving you the best possible experience.

You can find out more about our UCaaS offering here.