TalkTalk Business hits 10,000th Trustpilot review!
We are absolutely thrilled to announce that earlier this week, TalkTalk Business reached 10,000 reviews on Trustpilot!
At TalkTalk Business, we’re committed to delivering affordable and reliable connectivity to support the thousands of business we serve. But more than that, a vital part of our mission is to ensure we deliver fantastic customer support too – which is why this is such an important milestone for us!
We’re so proud to have got here, and especially to have done so with a TrustScore of 4.7 out of 5 and an ‘Excellent’ rating, which is unique among the UK’s major internet providers*. Thank you to all our customers for providing their feedback and we’re delighted that so many of you are happy with the service we provide. We're also thrilled that our 10,000th review was another 5* rating, adding to the more than 7,500 5* reviews we've received over the years.
We’ve been on the platform for more than a decade, with our very first Trustpilot review coming back in June 2013. In the 9,999 reviews since, we’ve been amazed by the response from our customers.
Commenting on the achievement, Mark Sellers, our Managing Director, said:
“This is a truly fantastic accomplishment for TalkTalk Business, and I’m incredibly proud of everyone across our business who has helped us get here. Customer feedback is so important to us, as it helps us understand what we’re doing well and where we can improve.
“All of us at TalkTalk Business understand the importance of delivering the best possible service for our customers. We know that happy customers are loyal customers, and it makes sense for us to do everything in our power to deliver exceptional support to the thousands of businesses we serve, so they can get the most from their connectivity and keep doing what they do best.
“My sincere thanks to our dedicated teams for their continued hard work in helping reach this milestone. And thank you to every single one of our reviewers - we couldn’t have got here without you!”
Rest assured, we’re not going to be sitting on our laurels. We know these are challenging times for every business, so we’re going to keep pushing ourselves to grow and enhance our service even more, and continue delivering for our customers, so please keep the reviews coming.
To read some of the 10,000 reviews for yourself, head over to our Trustpilot page here. And here’s to the next 10,000!
*TalkTalk Business’s service is rated higher on Trustpilot than other major providers including BT Business, Virgin Media Businessand Vodafone. Rating taken on 06/01/2023. More information on can be found at uk.trustpilot.com/review/talktalkbusiness.co.uk