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i90 is an IT consultancy, providing support and maintenance to businesses in the North East. Owner, James, splits his time working from home and delivering on-site support to clients.  Due to lockdowns, James was working from home all the time and relied on his internet connection to complete his work. And because his clients needed to set up their own remote working models, he was busier than ever too. 

The challenge 

Working from home exclusively presented challenges, but James was no stranger to remote working and his existing connectivity was just about sufficient for his business needs. But with his teenage sons at home sharing the same connection, James needed a high-bandwidth solution to support their streaming and online gaming, as well as his growing business requirements. 

The solution

As an IT advisor, James had set up several of his own clients with TalkTalk Business, so he knew about our robust, resilient connectivity and business-grade service. He ordered a 200mb/1gb Dedicated Leased Line, that was more than enough to accommodate the latest bandwidth-intensive ways of working while giving his family unrestricted internet access. 

The outcome

The new Dedicated Leased Line had been a gamechanger for James. With his uncontended connection, as well as supporting his family’s online requirements, he’s got the bandwidth he needs to work faster, increase productivity and even undertake entirely new revenue streams.  

"With my new leased line, I can provide services that I couldn’t even think of three months ago. I’m delighted because it’s done exactly what I needed it to do. It’s delivered the connectivity my family needed and at the same time enabled me to evolve and enhance my business offering."  

James Powell, Director, i90 

To read the full customer story, click here