High-speed connectivity is now table stakes for virtually all businesses. In today’s digital economy, more than ever before, it plays a critical role in keeping companies commercially competitive. Done right, connectivity can propel your business to new heights; see off stiff competition or eke out greater efficiencies to give your enterprise its commercial edge. But done poorly, it can lead to downtime, negative customer experiences and security breaches, and all the financial and reputational damage they can do. Connectivity means different things to different businesses, but it’s the underlying infrastructure of all day-to-day operations. And its evolution has become the next frontier in operational control.

Keeping pace with changing workplace demands

In the last few years, businesses have experienced widespread operational change. Companies across the world shifted to remote working, setting up secure networks to make sure staff continued to be connected and productive from anywhere. And now, as more global businesses are calling their workforces back to the office more days a week, connectivity demands are changing yet again. Corporations now have to accommodate increasing bandwidth demand from employee devices across multiple locations, representing a significant challenge in operational control. Even single-site businesses have workers who need to collaborate from anywhere, connecting remotely to multiple cloud platforms and storage solutions. All these considerations are in a constant state of flux – meaning the demand on your network is, too.

Connectivity drives customer satisfaction

Not too long ago, just having a functional website and being contactable by phone or email met most customer expectations. But as modern consumers increasingly adopt an always-on mentality, they want to engage with businesses on their terms – any time, any device, anywhere. This mentality is especially prevalent in the business world where decision-makers’ schedules force them to make enquiries outside traditional 9-5 business hours. Even in-store experiences now heavily rely on connectivity. Something as simple as a credit-card payment requires a network connection to be successful. It may not sound like much, but if a retail or hospitality business is handling thousands of these requests every day, they’ll need to ensure their network infrastructure is consistently meeting demand. When we start bringing smart hotels and experiential retail into the mix – loaded with interactive displays, self-serve POS or even augmented reality (AR) capabilities – connectivity demands start to increase exponentially.

We’ve upgraded – so now you can, too

So how can businesses get the networks and connectivity they need to compete, without getting bogged down by disruptive installations, spiralling costs and multiple suppliers? At TalkTalk Business, we have the answers. We’ve invested millions to upgrade our offer to meet this crucial moment for British businesses. Firstly, we now quote and install faster than ever before. And with 4-hour-break-fix SLAs, we repair faster than anyone else, too. Secondly, we now deliver unrivalled reach and resilience, thanks to our expansive relationships with fixed and mobile alternative networks. In fact, our footprint is more far-reaching than that of any other provider. Thirdly, we work harder to protect you from cyber threats. From zero-trust security architecture to impenetrable private networks, your data – and your customers’ data – is always safe with us. All this now makes us a one-stop solution for your every network and connectivity need. Our customers have a single, straightforward contract, with any changes or fixes turned around rapidly. Secure your success and learn how TalkTalk Business could help your organisation achieve its ambitions.